Rone and Associates - Allstate Insurance
Customer Service Account Manager
Full Time • Ozark
Responsive recruiter
Benefits:
- 401(k)
- Bonus based on performance
- Health insurance
- Paid time off
- Opportunity for advancement
Position Overview:
A growing Allstate agency is looking for a motivated and customer-focused Customer Service Representative/Account Manager to join our team. This role is ideal for someone who enjoys helping people, building relationships, and being part of a supportive team environment.
A growing Allstate agency is looking for a motivated and customer-focused Customer Service Representative/Account Manager to join our team. This role is ideal for someone who enjoys helping people, building relationships, and being part of a supportive team environment.
As a Customer Account Representative, you will assist customers with their insurance needs, help maintain strong client relationships, and support the day-to-day operations of the agency. This position offers an excellent opportunity to learn the insurance industry, develop valuable professional skills, and explore future career paths within the agency.
Whether you come from customer service, retail, banking, hospitality, or another people-focused background, we welcome individuals who are positive, dependable, and eager to grow.
Responsibilities:
- Assist customers with questions about their policies and coverage
- Provide excellent service through phone, email, and in-person interactions
- Help customers review their insurance needs and identify appropriate coverage options
- Support the agency team with administrative and operational tasks
- Maintain accurate client records and documentation
- Build strong relationships with new and existing customers
- Participate in training and professional development opportunities
Requirements:
- Strong communication and interpersonal skills
- Customer service experience preferred but not required
- Organized and detail-oriented with good time management skills
- Comfortable learning new systems and technology
- Positive attitude and willingness to learn
- Ability to work in a team-focused environment
Preferred Qualifications:
- Prior experience in customer service, retail, banking, hospitality, or insurance
- Willingness in obtaining insurance licenses (if not already licensed)
What We Offer:
- Competitive compensation
- Training and development within the insurance industry
- Supportive and team-oriented office culture
- Opportunities for advancement within the agency, or into your own agency
This position can be a great starting point for individuals interested in building a long-term career in the insurance and financial services industry, with potential opportunities for growth and leadership.
Base hourly wage dependent on experience. Bonus/commission opportunities also available.
Base hourly wage dependent on experience. Bonus/commission opportunities also available.
Compensation: $18.00 - $23.00 per hour
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Career advancement in a growing field
With more than 400,000 job openings in the next five years across the U.S., the insurance industry offers a huge opportunity for employment and career advancement. Plus, the industry continues to evolve and provide new careers paths in sales, customer service, analytics, digital marketing, technology, and more. (Source: investprogram.org)
Flexibility
Insurance can give you a rewarding career and well-rounded life with jobs that are not only fulfilling but may offer flexible schedules and great office culture. In a U.S News and World Report article featuring 'Best Jobs of 2020,' Insurance Agent ranked #2 on their 'Sales & Marketing Jobs' list. (Source: investprogram.org)
Make a Difference
Independent agents are pillars in their communities and active in local organizations, sponsoring sporting teams or supporting charities. Insurance offers you the chance to make a career out of helping individuals when they suffer a loss and need assistance. (Source: investprogram.org)
Job Security
Things change but insurance is here to stay. People will always need it for their car, home, business, travel, and more. The insurance industry touches all aspects of life - and that will not change. (Source: investprogram.org)